How TrustVerify works

Simple checks before you pay a business, vendor, service provider or property agent.

1

Search

Find a business using its name, phone number, website or location — including cities such as Lagos, Abuja, Kano, Kaduna, Port Harcourt, Ibadan, Enugu and Benin City.

2

Check

Review verification status, Trust Score, ratings, reviews and moderated complaints. Verified information is shown separately from user-submitted comments.

3

Decide

Use the information to make a more informed decision. TrustVerify does not guarantee that a transaction is risk-free.

Verification statuses

Verified

Identity and registration details were reviewed at the verification date shown on the profile.

Verification Pending

Documents are in review. The business has applied; a decision has not been issued yet.

Not Verified

Checks have not been completed. This does not necessarily mean the business is a scam.

Verification Expired

A previous verification is no longer current. Extra caution is reasonable until it is renewed.

FAQ

What is TrustVerify?

A Nigerian platform that helps people check businesses before they pay, and helps genuine businesses build credibility.

How does business verification work?

Businesses submit contact details, registration information and supporting documents. Reviewers check the file. Approved profiles receive a badge and a verification date. Documents stay private.

Can I report a business?

Yes. Customers can submit a complaint. Serious accusations are moderated before they become public. A complaint is not a fraud verdict.

Does a verified badge guarantee a business is safe?

No. It means identity information was reviewed at a point in time. Always take additional precautions before sending money.

How is the Trust Score calculated?

It is an indicator from 0–100 using verification, ratings, complaints, resolution, business age, profile completeness and documents. It is not a guarantee.

Can businesses respond to reviews?

Yes. Registered businesses can reply to reviews and complaints from their dashboard.

How can I register my business?

Open Register Your Business, complete the form and upload supporting documents. Status becomes Verification Pending after submission.

Does TrustVerify guarantee that I will not be scammed?

No. TrustVerify helps you make a more informed decision. It does not guarantee that a transaction is completely risk-free.